15 October 2020 
4min to read 
With over 1 million cleans for over 100,000 happy customers in 200 cities, Helpling is the leading online marketplace for cleaning services. Rather than contracting cleaners, Helpling instead connects self-employed cleaners to prospective customers as an intermediary platform, making it quick and easy to find the perfect cleaner for your needs.
With Helpling, there’s no more risk taking when it comes to finding your ideal cleaner. With thousands of profiles to choose from, you can choose a cleaner based on your specific requirements. Whether you need a weekly scrub, a one-off deep cleaning service for the end of your tenancy, or even something more specific, like an oven clean, Helpling will link you up with your ideal cleaner.
The services on offer
* Ironing
* Oven cleaning
* Refrigerator cleaning
* Window cleaning
* Deep cleaning
* Regular cleaning
Whatever cleaning service you need, Helpling will be able to assist you in your search.
How does it work?
When we say it’s easy, we mean it. All you need to do is scroll through profiles that match your requirements, and you can book a cleaner in 60 seconds. All you need to do is:
* Provide your postcode, so Helpling can filter your search results based on location.
* Specify the date when you want your new cleaner to begin working with you.
* Choose your price range so Helpling can further narrow down their search for your perfect cleaner.
With all of the above information, Helpling will show you the cleaners who fit your search, so you can make the final decision. Their profiles will outline their experience, their hourly rates, and any other information that you’ll need to know about them. Once you’ve booked your cleaner, you can discuss more specific details with them.
* What cleaning tasks do you want them to carry out?
* What schedule works best?
* What cleaning supplies do you provide?
How much does it cost?
This depends entirely on the cleaner you pick! On their profile, you will be able to see how much they charge per hour, allowing you to partly base your decision on price, as well as other factors. When searching for cleaners, you can specify your price range, so Helpling will only show you cleaners that fall inside your budget.
Will my cleaner be insured?
As the cleaners on the Helpling platform are self-employed, it is their responsibility to have their own public liability insurance. In the unfortunate event of damage if the cleaner does not have insurance, Helpling’s public liability insurance is there to cover damages over the value of £310.
Can I book a cleaner for my office space?
Yes! In fact, the services offered for your office are slightly different to those for your domestic space. Cleaners are available for:
* Floor cleaning
* Washing dishes
* Vacuuming and dusting
* Rubbish removal
All the same policies apply with office cleaning. A representative of your company will be required to specify the cleaning needs for the office and schedule the clean, whether it is a one-off scrub, or a more regular service.
What do their customers say?
Helpling’s Trustpilot offers glowing reviews of their service. They have been rated ‘Excellent’ on average from over 3,000 customer reviews, with a specific average of 4.7/5.
Helpling’s customer service team is always available to assist customers with any problems or questions they may have. You can email them on info@helpling.co.uk. If you have regular cleaning services, for example weekly or bi-weekly, then you can contact them through their VIP customer service line, which is available through an online profile. Head over to their website to find out even more about their services: https://www.helpling.co.uk/
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